01
Choose the support route
Tell us whether your enquiry is about a course, academic tutoring, software help, dissertation planning or research guidance.
Contact
Tell us what you need support with.
Share your subject, academic level, topic, software requirements and deadline. We will suggest the most suitable support route for your learning, course progress, dissertation or research work.
Response preparation
Send a focused support request.
Include enough detail to understand your academic need, but do not send passwords, confidential data, exam material or restricted assessed work.
02
Explain the topic clearly
Share the subject area, academic level, method, concept, software and any deadline or preferred support time.
03
Receive direction
We will suggest the most suitable support route, such as a course pathway, guided session, resource page or learning plan.
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What to include
Send a clear support request.
The clearer your message is, the easier it is to suggest the right course, lesson, resource or support route.
Subject area
University level or course/module
Topic, method or concept
Software required, if any
Deadline or preferred support time
Type of support needed
Enquiry types
Choose the closest type of support.
Use these categories to frame your message. You can combine them if your request covers more than one area.
01
Course enquiry
Ask about Statistics Foundation, Machine Learning in Biostatistics, future course access or July 2026 course release plans.
Course accessLesson structureLearning pathway
02
Academic support
Request guidance with statistics, biostatistics, programming, data science, probability, regression or software learning.
Statistics helpR/Python supportConcept explanation
03
Research project guidance
Ask about research questions, variables, analysis planning, interpretation, reporting, tables, figures or dissertation structure.
Analysis planVariablesInterpretation
Support areas
Common topics students and researchers ask about.
Statistics and probability
Biostatistics and medical statistics
Regression and modelling
R, Python, SPSS, Stata or SAS
Dissertation and research planning
Data analysis interpretation
Machine learning in health data
Bioinformatics and omics foundations
Academic integrity
Please ask for guidance, not replacement work.
We support understanding, planning, interpretation and independent learning. We do not complete assessed work, exams, submissions, impersonation tasks or dishonest academic activity.
Read academic integrity policy →Quick email template
Copy this structure.
Subject: Academic support request
My subject is...
My academic level is...
The topic/method I need help with is...
The software involved is...
My deadline/preferred support time is...
The type of support I need is...
Next step
Not sure what to ask for?
Start with the Learning Hub if you want structured lessons, or send an email if you need help choosing a support route.